Study: Leadership communication’s future lies in ‘feminine’ qualities
The 2014 Ketchum Leadership Communication Monitor found that women leaders have more of the attributes effective leaders need.
The 2014 Ketchum Leadership Communication Monitor found that women leaders have more of the attributes effective leaders need.
The 2014 Ketchum Leadership Communication Monitor found that women leaders have more of the attributes effective leaders need.
The five problems you will likely encounter when faced with a prolonged crisis on a global scale.
A look at how the carmaker’s PR, media relations and internal communications surrounding its ignition switch recall could have been better.
There are three cases to be made, each one with its own merits, but a concerted effort might be your best bet-as long as each representative has had intensive media training.
NYU Langone Medical Center’s communications and social media staff learned a lot from Hurricane Sandy, namely, to have a set plan, backups, and more backups.
New Jersey Gov. Chris Christie denied knowing about a scheme to close lanes on the George Washington Bridge as political retribution. He’s being slammed for it. Crisis communicators weighed in. UPDATE
New Jersey Gov. Chris Christie denied knowing about a scheme to close lanes on the George Washington Bridge as political retribution. He’s being slammed for it. Crisis communicators weighed in. UPDATE
Persistence, forethought, and a little gratitude will take you a long way in your career to come.
Elon Musk’s battle with a New York Times reporter offers an important lesson on how your community can save the day in a crisis.
Whether you’re talking about a refinery fire or a hurricane, learn to broadcast with your smartphone, Skype, and CNN’s iReport.
Don’t wait until a crisis hits to see how your team will perform. Make sure you and your team can pull off these tasks before the storm rolls in.
Where Microsoft fleetingly fails from a technical standpoint, it prospers in its corporate handling of the incident.
Do you miss reports of your company on TV? Monitoring tools allow you to track coverage—and respond—especially when facing negative coverage.