Ragan Insider Michael Sebastian
JCPenney apologizes for T-shirt that says, ‘Too pretty to do homework’
The shirt has caused a social media uproar.
The shirt has caused a social media uproar.
The company earned high marks for its mea culpa and recall, while federal health inspectors face criticism for their failure to act.
Automaker must back up words with action to win back reputation.
Maple Leaf Foods shows how a company should handle crisis communication.
“Embarrassed corporate PR Guy” apologizes for a Circuit City executive’s missive to ban MAD Magazine’s parody of the retailer from stores.
Bloggers attacked by traditional media, plus video sweeps the blogosphere, intranets suffer death pains, Gen Y gets spanked and monkeys, monkeys everywhere.