Infographic: A look into the career of a community manager
Do you want to know how much community managers make, or how many hours they work? (Hint: It’s more than most of us.) Here are your answers.
Do you want to know how much community managers make, or how many hours they work? (Hint: It’s more than most of us.) Here are your answers.
Don’t wait until something goes wrong to see what turns up in a Google search. Here’s how to stay one step ahead of a reputation crisis.
Your audience may not be on Google+, but the network’s new communities feature offers professional development opportunities no PR pro should miss.
It is if you don’t tie it to business goals. Here’s how to make sure your time spent on social media isn’t for naught.
Beware the knee-jerk: Why it’s a bad idea to swear off Instagram, Feedburner, and other services because of a bump in the virtual road.
The author shared the rules that guide her social media journey. Consider adopting some of them, or call them bunk in the comments section.
Most admit they need to learn more when it comes to social media. Find out the No. 1 social media goal and most popular platforms in this survey from Ragan/Nasdaq OMX Corporate Solutions.
A look at how Maersk’s social media manager, operating solo, engages fans on 10 social networks without bottom-line sales or gimmicks. He just tells stories.
Yet 56 percent of managers think their companies do a good job of showing appreciation. This graphic explains the disconnect.
They’re far less common than what sharp-eyed word aficionados might (nay, most certainly will) see on handwritten signs and burger joint menus, but they are out there. Enjoy.
The clothier gives its 134,000 employees a no-nonsense policy. Here are some highlights you might want to adopt.
Politicians, business execs, athletes, entertainers—each group is represented in both categories. Check out who made the lists, and why.
Whether you’re monitoring a brand, tracking a competitor, or planning an event, these tools will make your life easier and help you build your social media presence
There are growing doubts among top execs about measurable results. The fact that one in three marketers fail to measure effectively doesn’t help matters.
It’s inevitable: Someone at a holiday party this year isn’t going to understand your job. Head off irritating questions by referring him to this list.