6 types of employees—and how to win each over
A new Weber Shandwick report segments employee types, and explains how to communicate with each to make them brand advocates.
A new Weber Shandwick report segments employee types, and explains how to communicate with each to make them brand advocates.
On Twitter and some other platforms, the # affords social media managers ample opportunities to promote a brand—done properly. If you commit certain missteps, you’ll do more harm than good.
Not resizing your images, linking directly to products or using hashtags properly will irritate customers and negatively affect your organization’s sales.
Your press release email didn’t bounce back as undeliverable, but you’re not getting any response. Here’s how to follow up and, more important, how to proceed before you do so.
Happy employees are productive employees—and they’re not likely to be looking for another gig.
Negative reviews, untrue comments, and trolls are pushing their way to the top of search rankings. Here’s how to clean up what’s being said about you online.
Managers know how to engage their staff, recognition programs don’t improve the bottom line, and other myths that, if you believe them, can harm your organization.
Managers know how to engage their staff, recognition programs don’t improve the bottom line, and other myths that, if you believe them, can harm your organization.
Even the folks behind PBS’ post-Edwardian drama worry about measurement. Hear how PBS tracks social media, and why ROI isn’t the best metric.
The five problems you will likely encounter when faced with a prolonged crisis on a global scale.
Have you ever wondered what challenges internal communicators face in other countries? A new survey from the U.K. reveals the state of the industry for our friends across the pond.
Here are easy yet exceedingly effective ways to expand your fan base and engage with your target audience.
Verizon Wireless introduces the social media network to improve internal communications and reduce the quantity of emails that overwhelm employees.
The author contends that not only do they not protect your employer from your high-voltage tweets, they could even increase the potential peril. Oh, and verify info before you RT it.
It’s hard to keep track of all you’re responsible for, and almost as hard to keep track of the time-saving platforms available to assist you. Here are more than two dozen of the best.