Communicate candidly to rebuild trust
Despite the misdeeds of former CEOs, here’s how companies can start to rebuild trust with employees.
Despite the misdeeds of former CEOs, here’s how companies can start to rebuild trust with employees.
President Barack Obama gives a clinic on damage control.
Some nonprofits may offer protection from the economic ‘tsunami’.
Refreshed from your holiday break? Ready to get back at it? Here are five worthy goals to pursue in the new year.
Google challenges “network neutrality”; Wyeth slammed for ghostwriting medical articles; Cleveland Clinic leaps into transparency; and can anyone sell anything on Facebook?
The past month of financial crisis gave us two examples of what strategic communication is not.
The CEO’s column should ease employee anxiety about the troubled economy—not ignore the fact.
Learn how Providian Financial communicated its layoff of nearly 10,000 employees to those let go—and those who remained.
A new study argues that employee communication is more important than it’s ever been to executives.
Why creating an annual report for employees is an ambitious—and proven—way to teach business literacy.
In times of economic crisis, the more communication from leadership, the better.
A look at how Magellan Health Services tackled employee anxieties with a concise CEO letter.
A tongue-in-cheek look at why euphemisms are better than truth telling in a crisis.
There’s arguably no industry under more pressure to calm employee fears today than banks.
Communicators scramble to tell employees what the bad news means for them and their jobs.