5 trends community managers should expect this year
Community manager salaries will go up, but work/life balance will not improve, this PR pro predicts.
Community manager salaries will go up, but work/life balance will not improve, this PR pro predicts.
Conventional wisdom for brands on social media is to “listen.” However recent research shows that many find that intrusive. Here’s some guidance on when to step in, and when to hold back.
“A” doesn’t stand for “apple” on this list. Here are 26 words that sum up the state of social media.
Which times of day is the market deluged with press releases? Is your release getting lost in the shuffle? Find out now.
How to show the love to your loyal social advocates.
Tuesday was the 16th president’s birthday. Mark the occasion with these quotes—and lessons—from Honest Abe.
The annual document meant to inform alumni and donors what the university has done in the past year has become a multimedia PR campaign that’s drawing huge amounts of attention.
Maybe it’s too late, and maybe you’re catching on just in time, but here are key warning signs—as well as recourses for your brand’s failings.
Take some cues on how to engage your customer base from the omnipresent coffee retailer.
One attendee shares some highlights and lessons learned from Ragan’s Social Media for PR and Corporate Communications Conference at Walt Disney World.
Ninety-eight percent of customers have purchased an item as a result of email marketing, a survey says. You might want to start beefing up your email strategy.
Add these eight tips to your Facebook strategy so your brand ranks high in Facebook’s newest search feature.
Minutes after the power went out during Super Bowl XLVII, Oreo issued a tweet that garnered thousands of retweets in mere minutes.
Here are seven social media tips the basketball team shared from our Disney conference.
It’s one thing for your cousin to divulge the effects of that mega-burrito on his system. It’s quite another for an executive to reveal a company secret or spew tasteless humor.