Editors confess: We all make grammar and proofreading goofs
Communicators make embarrassing confessions about typos and proofreading errors.
Communicators make embarrassing confessions about typos and proofreading errors.
When a BlackBerry outage left millions without e-mail, the product’s maker failed to communicate to the press or customers.
Make sure your comparisons are strong, valuable additions that motivate readers through your story.
Finding the right balance in communication methods increases employee engagement.
They were having an online conversation about intranets and a fight broke out about the very purpose of the profession.
Advice for communication generalists who want to break into this lucrative niche in the business; and advice for pigeon-holed scribes, too.
An undercover front-line worker finds that ‘corporate minders’ can more easily suck the meaning out of a culture than inject it.
Robin Farr’s determination to make the intranet fun, friendly and informal transformed it from an electronic backwater into a front-and-center presence in the consciousness of employees.
How a viral blog post on a cooking blog cast a glowing light on a popular Web-based shoe seller.
A survey reveals what it takes for communicators to manage the job well.
The package delivery company turns 100 star employees into reporters, bloggers and video correspondents at the company’s centennial celebration.
The big box retailer gives blogging another try in spite of last year’s debacle, large corporations unite online to the annoyance of many, and Gawker bloggers quit over new policy.
The real surprise: What a big difference good internal communication makes to the market value of the company and its shareholder return.
Recent tragedies prompted us to wonder if public apologies are worth a damn, the president coins a new phrase, and a roundup of the latest speechwriting news you can use.