White Papers: Internal Communications

This ongoing strain on the eyes can cause problems for the workforce in nearly every industry, from headaches to blurred vision and beyond.

Many communicators turn to surveys to get a pulse on employee sentiment and engagement. Other organizations prioritize one metric like Employee Net Promoter Score. While these can be valuable tools, they have their limitations.

Managing or writing for an organization’s intranet can sometimes leave communications professionals with little idea about what “good” looks like. Without a strategy or an understanding of how employees interact with the platform, comms teams might find themselves making little progress. To help navigate these challenges, SWOOP Analytics has analyzed the real-life data from over 36,000 SharePoint intranet pages accessed by almost 100,000 employees to produce the first-ever SharePoint intranet benchmarking report that shows how people use and access company intranets.

Sometimes organizations can struggle to retain their most skilled employees. Many factors can prompt a staffer to seek other employment, including limited learning and development opportunities, lack of engagement and ineffective communication. Business leaders understand that retaining talented and dedicated workers and fostering their career development is key to sustaining growth and finding success. And an organization’s intranet can play a pivotal role in this challenge.  

Over the past year, internal communicators have refocused their efforts on the best methods to reach their employees utilizing the most effective channels. One of the best ways to improve an organization’s communication strategy is by recognizing the strengths and challenges of your comms channels and eliminating redundant or ineffective ones. 

The keys to unlocking internal newsletter engagement include specificity—developing niche mailings that resonate with teams, locations and job functions—as well as easy digestibility and alignment with other communications.

Company newsletters can lack aesthetic appeal and personalization, leaving employees uninspired to read them and unengaged with the message. Internal communications teams who want to maximize reach and engagement with meaningful messages and content are recognizing the need for applications that integrate with existing content, offer dynamic personalization and targeting capabilities, and can be measured in seconds to inform changes.

Download this free e-book today to learn about the data stories, benchmark metrics, normalized volumes and grading engagement that continue to make email a powerful communications tool for organizations.

If you want to keep your intranet fresh and your colleagues engaged, it’s crucial to periodically conduct an intranet content audit to ensure its relevance and effectiveness.

Employers are focused on health, wellbeing,
and culture, now more than ever

Simpplr drafted “The Definitive Intranet Content Playbook.” This guide helps communicators define everything from what makes an intranet a successful place to engage with employees to the types of content that will pop off the page.

Making your intranet a success will involve driving user adoption, ensuring there is an uptick in the number of visitors, and growth in the number of employees using social features.

Download your copy of Ragan’s 2023 Salary & Workplace Culture Survey Exclusive Summary today and unlock insights on how your organization’s benefits, pay and policies stack up — as do your own.

For the third consecutive year, email has been voted the preferred internal communications channel, according to ContactMonkey’s annual Global Internal Communications Survey and Report. Are you surprised? Email, as a channel, successfully addresses multiple pain points faced by internal communicators.