Uber pivots from forced arbitration for sexual assault victims

Uber is making some major changes to regain consumers’ trust.

On Tuesday, the ride-hailing company announced that it was ending its mandatory arbitration clause for those that allege sexual harassment or assault from Uber employees, drivers or other riders.

CNN reported:

The change comes two weeks after CNN reported the results of its investigation, which found at least 103 Uber drivers in the United States who have been accused of sexually assaulting or abusing their passengers in the past four years. The drivers were arrested, are wanted by police, or have been named in civil suits related to the incidents. It was the first time that numbers have been put to the issue.