Should employee communication evolve or explode?

One employee communication consultant thinks we ought to turn this business upside down. Another thinks we should achieve competence first. Who’s right?

Do we need a revolution or remedial work? A few weeks ago, we brought you an argument between two unnamed employee consultants about the best ways to spend employee communication budgets and staff time. Not long after, an even more fundamental consultant versus consultant debate erupted on the blog of the irascible Netherlands-based employee communication consultant Mike Klein.