Lucy Reynolds

Lucy Reynolds is the Internal Communications Director at Tao Group Hospitality. She helps nearly 6,000 team members to connect and collaborate across 4 corporate offices and 79 branded locations worldwide. Managing communications across multiple channels including email, social intranet, leadership meetings, and events, Reynolds excels in promoting and sustaining the principles and culture that make Tao Group Hospitality so special. Since joining the group, she has built the internal communications strategy and department from scratch and has successfully implemented a new social intranet alongside Workvivo, bringing ‘the secret sauce’ of the company to life.

Reynolds holds a bachelor’s degree from The London School of Economics and relocated to New York City in 2015. She has spent the last 8 years of her career managing team member culture, communications, and engagement across multiple industries. When she is not working, Reynolds enjoys travelling to sunny destinations and eating her way through every New York City restaurant with her husband and friends.