Poll: Employees want more how-to content on intranets

If you were to look at a homepage of an average intranet, you would likely see a mix of industry articles, corporate news and announcements. While this information is nice, it is not what most employees want to read, a recent poll says.

What do employees want? “How-to” content, says Andrew Wright, manager of the Worldwide Intranet Challenge. Wright conducted the poll to determine what type of intranet content employees think is the most useful.

“In comparison to the other content types, the usefulness of news/blogs was relatively well down the list. And yet many intranet home pages continue to be dominated by news,” Wright explains.