One organization’s array of COVID crisis wellness initiatives
How the hospital has handled employee well-being amid the worst health crisis in a century.
How the hospital has handled employee well-being amid the worst health crisis in a century.
You should already have a plan in place, but some situations require swift improvisation. Here’s how to whip up an effective plan in record time.
The organization has turned to Hill+Knowlton Strategies to deliver life-saving messages around the world, but what’s the role of PR at this late stage?
Be transparent, focus on the facts, and be kind to the reporters trying to cover a once-in-a-generation crisis.
Has a bad situation caught you flat-footed? Here are some tips for addressing your immediate concerns.
The metric, seen as a good indicator of morale, productivity and whether your workers are looking for new jobs, had taken a historic rise. What’s behind the drop?
Running the gamut from merely lousy customer service to the tragic events of 9/11, these cases studies offer lessons—citing positive and negative examples—for messaging amid turmoil.
Target CEO Brian Cornell has helped employees and consumers navigate tough times with simple and transparent messages.
Strategize around your dealbreakers, plan for the worst, and learn how to apologize.
Outreach to your employees is your first priority, as they deserve to know what’s happening, and they can serve as trusted brand advocates. Those key questions will keep things on track.
As turmoil unfolds, your company must show compassion and treat your employees and the public with care and integrity. You’ll earn a loyal workforce and enhanced brand reputation.
Here are two examples from recent headlines around banks processing federal stimulus payments that show the disparity between human connection and corporate blather.
These crucial teams can find themselves at loggerheads, but their collaboration is essential for navigating through a crisis.
How your brand presents itself on social media has only grown in importance during this global pandemic and lockdown. Here are some tips for a winning strategy during COVID-19.
If you want to measure the impact of your efforts, make sure you’re collecting good data. Here’s how one communicator tackles the challenge.