Survey: 69 percent of managers dislike communicating with staff
They especially are uncomfortable offering criticism that might cause employees to flare up. Why—and what can be done about this?
They especially are uncomfortable offering criticism that might cause employees to flare up. Why—and what can be done about this?
Does your CEO bore everybody with complicated jargon? Does that senior VP come across as a stuffed shirt in videos? A new guide will help liven up their messaging.
These tools and approaches can turn your internal information hub into a source of motivation and collaboration.
Email has its place, but intranets are gaining favor for fluid yet non-disruptive staff exchanges—especially helpful for telecommuters and staff in different locations. Check out these channels.
A Cape Cod website’s story on how an Apple Watch saved a teen’s life is picked up as far away as Australia and China, proving the value of its brand journalism strategy.
The 11,000 people who work for the pharmaceutical giant are not called ’employees’ but ‘colleagues,’ and candor and ethics outweigh business expediency.
Employees want to know that their responses didn’t end up on a back-room shelf, never having been looked at. Engage them with swift action and clear messages about their input.
Journalists often seek quotes from ‘insiders’—anyone who works there—when an organization is in a PR jam. Have you prepared staff at all levels on how to respond (or keep a lid on it)?
Structural issues and technological flaws are often easier to fix than the human element. Is one of your upper-tier managers the proverbial kink in the hose?
There is one essential question you must ask when forming a coalition to address a particular problem or achieve a specific goal. Without it, your employees might be spinning their wheels.
A recent Adobe study showed how much the comms industry is changing, and a panel of marketing experts gave tips for brand managers seeking to be a part of it.
Corporate communicators need observe only four commandments, not 10, to do a superlative job. But those four are inviolable. Here they are.
The New York Times Magazine revisited the infamous tweet that lost the corporate comms director her job and made her a permanent footnote in social media history. What courtesies do pros owe colleagues who mess up?
The skills PR and communications professionals use to do their jobs also come in handy in other areas of life.
A disease running rampant in West Africa reaches the U.S. The public is alarmed, and misinformation is spreading. Time to lie low? These organizations say no.