Planning for the unthinkable: Crisis comms after the Paris attack
Prepare your crisis response plan, experts say. Know how to reach your employees digitally. And ready yourself to respond to wild rumors on the Internet.
Prepare your crisis response plan, experts say. Know how to reach your employees digitally. And ready yourself to respond to wild rumors on the Internet.
Email has its place, but intranets are gaining favor for fluid yet non-disruptive staff exchanges—especially helpful for telecommuters and staff in different locations. Check out these channels.
Even in this age of digital media, print remains pertinent. Here’s why you should consider keeping your print publications, as well as several ways to keep them fresh and interesting.
Want to steal secrets from the most successful brands out there? Find out some of their valuable tactics, strategies and war stories.
Structural issues and technological flaws are often easier to fix than the human element. Is one of your upper-tier managers the proverbial kink in the hose?
Intranet updates, emails and newsletter articles can be only so exciting. Spice up your employee engagement strategy with these video ideas.
This pro says there’s one crucial component that makes communications wildly successful, but few organizations have it. Read on to discover what it is—and whether you possess it.
A little self-assessment can do a world of good, especially when executive pressure to show results is building.
This executive wants to change corporate culture by making communicators aware that employees talk to customers the way they are talked to. Do you have an “employee voice”?
Email remains a daily tool for communicators, despite the popularity of social media, a survey reveals. Specifically, email is the preferred way to deliver crucial information to employees.
Counting opens isn’t enough, respondents say in a Ragan/PoliteMail survey. But many find it hard to measure whether they’re making a difference—and most aren’t measuring at all.
Most organizations measure internal communications, but most are dissatisfied with the results, a new survey reveals. Why is that?
From equipment to video ideas, here’s an outstanding source for learning how to create videos that will inspire and engage your staff.
A look at how the carmaker’s PR, media relations and internal communications surrounding its ignition switch recall could have been better.
Do employees snicker over that goofy video you made? Did the health week promotion fail? Don’t mope. Learn from your mistakes, as Discovery does.