How to ditch internal email in favor of an intranet

Whenever I tell outsiders that we’ve discontinued “all staff” emails within our company, it inevitably elicits gasps.

Countless organizations rely on email for internal communication, so the concept of ditching all-staff emails seems inconceivable. “How else do you communicate?” they often ask, and I reply, “Through our company intranet, of course.”

We didn’t just wake up one day and say, “Hey, let’s not send out emails and instead put notifications on the intranet and hope that employees read them.” That would be ludicrous. Instead, we eased employees into the transition.

We started reducing internal emails by posting bulletins on the intranet and sending a quick all-staff email advising them to check it out. Eventually, we eliminated that step, because by then employees knew to check the intranet regularly for information.