Leadership Communications

Ragan Insider | Ted Kitterman

Levi’s COVID-19 response, metrics to watch during the crisis, and why it’s time to consider TikTok

Here’s a roundup of the week’s crisis communication news for communicators.

Ragan Insider | Jamie Knightley

The current crisis demands more external communication

Here is why the current business environment calls for scaling, not slashing marketing and PR efforts.

Ragan Insider | Ted Kitterman

Rethinking remote work, focus on digital channels, and balance hope with caution

Here’s a roundup of the week’s crisis communication news for communicators.

Ragan Insider | Kevin Gyolai

5 steps to improve the performance of remote teams

This checklist will help you navigate unchartered waters of communicating with a dispersed workforce.

Ragan Insider | Beki Winchel

Google, Microsoft and Verizon challenge Zoom, retail sales decline to new low, and PlayStation launches ‘Play at Home’ campaign

Also: Land O’Lakes updates its packaging, Busch offers couples free beer for a year, your WFH photos, bringing farm animals to a meeting, and more.

Ragan Insider | Beki Winchel

Amazon shuts French distribution centers, Instagram tools for connection during COVID-19, and GIF use is up 33%

Also: Citi Group partners with &pizza to feed health care workers, how leaders can give employees hope during COVID-19, how influencers can help you weather the crisis, and more.

Ragan Insider | Ted Kitterman

How to stay connected to global employees during COVID-19

Take cultural differences into account when communicating with audio and video tools or risk doing more than good during this crisis.

Ragan Insider | Beki Winchel

Best Buy to furlough 51k employees, Carnival chief promises robust comeback, and Google reminds people to wash hands

Also: Ohio Department of Health’s video on social distancing racks up 20M views, no new emojis because of COVID-19, pitfalls of email marketing, and more.

Ragan Insider | Joe McLeod

5 communication lessons from Dr. Anthony Fauci

The nation’s leading expert on infectious disease has also been a deft and effective communicator, bridging the partisan nature of American society to deliver his messages.

Ragan Insider | Beki Winchel

American Express tailors perks during COVID-19, Burger King offers a Whopper to smart students, and Molson Coors delivers to delighted fan

Also: How COVID-19 is affecting e-commerce, how to pitch TV news, join our Twitter #RaganChat, and more.

Ragan Insider | Ted Kitterman

How brand managers can show authenticity on COVID-19

It’s important to show you care, without seeming to be opportunistic. Here are some tips for striking a balance.

Ragan Insider | Beki Winchel

Iger returns in Disney’s hour of need, AT&T’s wireless offer for frontline health care workers, and Pinterest’s heartwarming video

Also: DoubleTree and Disney Parks share signature recipes, ideas for content during COVID-19, crisis leadership tips from Aflac’s senior VP, the secret to outstanding tweets, and more.

Ragan Insider | Ted Kitterman

Chief empathy officers; Managing media requests; Employee burnout; and more

Here’s a roundup of the week’s crisis communication news for communicators.

Ragan Insider | Beki Winchel

Insurance companies issue COVID-19 credits, Panera offers groceries as H-E-B sells restaurants’ meals, and Google bans Zoom

Also: Dolly Parton reads stories selected from her nonprofit, ‘COVID-19’ is trending downward in news and on social media, social media content during the crisis, and more.

Ragan Insider | Beki Winchel

Steak-umm earns praise for Twitter rant, Twitter’s CEO pledges $1B to fight COVID-19, and Lowe’s closes for Easter Sunday

Also: Google Maps highlights takeout and delivery options, Wendy’s connects with social media fans virtually, Foursquare shows changing consumer behavior, and more.