The publication wouldn’t give the car maker’s Model 3 a recommendation, citing issues with brakes and problems with ride quality. Elon Musk attempted to sway readers with tweets.
The company famously added the phrase to numerous internal documents, including its code of conduct, as it built an internet empire. How is dropping the motto affecting brand loyalty?
The coffee chain was criticized yet again after a barista in a California store purportedly wrote a derogatory term on a Latino customer’s drink order.
Wait staff accosted an ardent Trump supporter during a Mother’s Day meal. The store manager and chain have apologized, and two people lost their jobs. Not enough, some conservatives say.
The company announced an end to potentially stifling legal practices for individuals alleging sexual assault or harassment from employees, drivers or other riders.
The restaurant chain said customers’ payment information was compromised at some locations and it’s investigating. Meanwhile, brand managers are working to increase trust.
After paying historic sums to Donald Trump’s personal lawyer in exchange for administration access, the companies now seek to downplay the alliance. Here are some key takeaways.
It can make phone calls and schedule appointments, all in authentically human voice and cadence—including ‘ums’ and ‘ahs.’ Business owners and others are wary of the consequences.
The retailer faces backlash after police were called on three young men shopping for the prom. Will its apology be enough, or has the tactic worn thin for the African-American community?
In a viral video after a water main burst, hallways and staterooms were shown filling with water, reminiscent of ‘Titanic.’ Crews and brand managers deftly handled the crisis, however.
The school faced criticism after social media users shared clips that showed a faculty member forcibly ushering black students off the stage during a graduation ceremony.
Crises aren’t always avoidable, but following these steps will help you stay calm and protect your organization.
The city’s $1 per person payment is symbolic; another $200,000 will go toward entrepreneurial grants. The coffee chain’s undisclosed financial offer melds with ongoing race-sensitivity efforts.
The organization seeks to boost its shrinking numbers, but reactions to the name change have been mixed. Meanwhile, the Girl Scouts are fighting back.
The facility has been criticized for the care it offered a military vet after his father posted an unflattering photo and called the treatment ‘disrespectful.’
