Many organizations worldwide are canceling trade shows, internal events and media happenings. What to do? Start with CDC and local public health advisories.
The team members and staff, crowned 2017 World Series champs, booted their opportunities to explain and sincerely apologize. Here’s what PR pros say they should have done better.
When it comes to responding to this health crisis, communicators must ensure that their message is fast, frequent, factual and flexible.
A free webinar from Signal AI offers essential tips for writing or revising your crisis plan. Can you spare an hour to save your organization’s reputation?
The risk that comes with panic and misinformation is a problem for health care communicators and PR pros as corporate and government interests battle the burgeoning crisis.
The virus continues its grim march around the world, but panic is not in anyone’s interest. Here’s how communicators should respond.
Controlling the narrative often isn’t possible in the free-for-all of social media. From educating leaders to responding in the right medium, a Florida International University expert offers tips.
Internal messaging should inform employees and outline steps to keep them healthy. Externally, companies can help quash misinformation and actively support health organizations’ efforts.
Setting up a plan and building a response team are just the first steps. Putting those elements—and people—through the paces requires diligence and more than a little imagination.
Take a page from Con Edison’s playbook: When disaster strikes, have your folks on scene to record video and interviews so consumers get the full picture of your staff’s remedial efforts.
When the heat is on, you can easily get burned—so avoid these common pitfalls.
As new data security laws come into effect, PR pros must be at the forefront of efforts to prevent reputational crises—or worse.
With rising concerns about fake content on social media platforms and deep mistrust surrounding the upcoming 2020 elections, the tech company makes a bid for users’ trust.
Don’t just muddle through when disaster strikes your organization. Here are some tips to come back stronger than ever.
You can help your colleagues embrace the unavoidable twists and turns by offering a mission-connected, big-picture view and explaining their respective roles in the next chapter.
