As many leaders seek to engage their stakeholders and workforces around the issues posed by the coronavirus crisis, messages that acknowledge fears resonate.
This peer-to-peer membership group is designed for those charged with responding to a critical event that impacts their employees, customers and brand reputation.
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The head of grassroots advocacy shares how the association structures and runs this team, and how it’s responding to COVID-19.
How can communicators help their stakeholders and audiences through the current crisis around COVID-19? PRSA Chair Garland Stansell says it’s all about the basics.
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We’re introducing a new digital newsletter—the Crisis Communication Daily—a rundown of the top tips, best practices and headlines on crisis management to help guide communicators through COVID-19 and future crises.
How can communicators protect reputations and preserve their stature amid the current health and economic crisis? Here are some important rules to follow.
Festival season won’t be happening this year due to the coronavirus and social distancing efforts.
As more organizations shift to online meetings and work sessions in response to COVID-19, it’s important to think about how to keep employees engaged.
Also: AP Stylebook’s guide to COVID-19 coverage, how PR pros in the U.K. are affected by the pandemic, buzzwords to excise and more.
Many users on Twitter have noted the increased use of some words and phrases that have started to distract from important messages.
As organizations work through their anger, fear and denial around the economic disruption and health impacts of coronavirus, it’s helpful to use the Kübler-Ross model.
Also: Google News offers ‘fact check’ section, MasterClass offers free resources, how COVID-19 is affecting marketing budgets, and more.
There’s enough anxiety out there without messages from health care practices exacerbating the panic. Here’s how to address the problem cogently and calmly.
