Ragan Insider Roula Amire
How food supplier ADM engages global workers during COVID-19
With two-thirds of its workforce on the front lines, communicators at ADM are tasked with reaching a large deskless population.
Crisis Communications
Ragan Insider Michael Deas
4 ways an engineering company is adapting to a remote workforce
One firm’s communications team created an infrastructure to help employees stay working while isolated.
Ragan Insider Kimberly Gardiner & Hunter Travers
How to engage employees with empathy around COVID-19
Every organization must be ready to demonstrate how it is taking care of its workers during this crisis. Here are some ways to ensure your reputation remains untarnished.
Ragan Insider Diane Schwartz
Peppercomm’s Steve Cody: ‘Our discipline has risen to the occasion’
The current crisis is taking its toll on PR agencies. Here’s how one industry leader is guiding his team through the COVID-19 pandemic.
Ragan Insider Beki Winchel
WhatsApp limits forwarding to slow misinformation, SeaWorld CEO resigns, and measuring PR in a crisis
Also: Matthew McConaughey joins senior living facility’s bingo game, Disney offers virtual magic, CBS drama focuses on pandemic, and more.
Ragan Insider Ivy Cohen
How to offer ‘greater good’ in your COVID-19 communications
With many organizations looking to offer help to their communities, it’s crucial to communicate these efforts in a way that feels authentic and thoughtful.
Ragan Insider Ted Kitterman
PR pros set the stage of the next phase of crisis response
Engaging employees is crucial for long-term success, according to these communications leaders.
Ragan Insider Beki Winchel
Zoom chief focuses on winning back trust, Hobby Lobby closes and furloughs most employees, and Apple makes COVID-19 face shields
Also: Ad budgets face bigger decrease than during 2008’s recession, Berlin Cameron helps small businesses, Etsy encourages sellers to make fabric masks, and more.
Ragan Insider Nick Lanyi
Incoming! How to handle media requests in a crisis
Reporters don’t care how busy you are or how many hats you are juggling. Here are some tips and best practices for when and how to respond to crisis inquiries and keep your head on straight.
Ragan Insider Ted Kitterman
Amazon’s leaked memo, Engagement tips from the YMCA, Bird’s HR disaster, and more
Here’s a roundup of the week’s crisis communication news for communicators.
Ragan Insider Beki Winchel
Google lifts COVID-19 ad ban, Cannes Lions 2020 canceled, and Boeing asks for voluntary layoffs
Also: How consumers’ behavior has changed during the pandemic, Marvel offers free comic book stories, ways to cater to e-commerce shoppers, and more.
Ragan Insider Ted Kitterman
What PR pros are sharing with stakeholders during COVID-19
How often do employees want to hear about health care messages, business continuity updates, and other missives? Here’s what makes some communicators hopeful.
Ragan Insider Beki Winchel
Target, others to close for Easter Sunday, Home Depot stops selling N95 masks, and AdCouncil’s #AloneTogether PSAs
Also: FTC issues a scam Bingo game, marketers say data analysis is needed—not more numbers, Lowe’s shares quarantine-friendly activities, and more.
Ragan Insider Diane Strohfus
How HR should take the lead on COVID-19 communications
Employees want to know about new work-from-home policies, efforts to keep workplaces safe and how the business is faring during these difficult times.
Ragan Insider Ted Kitterman
Engaging employees during extraordinary times
Learn how to preserve your workplace culture, keep stakeholders engaged in a time of crisis and craft messaging that inspires trust in leadership, all of which will make the difference in the months ahead.
