Jess Zafarris
The power of values and ERGs during contentious times
Accenture’s Sumreen Ahmad advocates for getting back to the basics, taking action and making space for intimate conversation on polarizing topics.
Crisis Communications
Justin Joffe
Proven approaches for talking about polarizing topics at work
Strategies for taking the temperature down amid rising employee activism and polarizing discourse.
Justin Joffe
Brown explains end to Gaza campus encampment with empathetic executive comms
A look at why Brown President Christina H. Paxson’s statement worked.
Meghan Tisinger
When crisis communications requires silence, not action
It’s hard to keep silent. But sometimes, it’s the only choice.
Justin Joffe
Proactive strategies for communicating about activist investors
Recent proxy battles offer insights into how comms can get out in front of the drama.
Jess Zafarris
How Alaska Airlines’ social media lead stays ready for crisis situations
Maddie Richter discusses the airline’s emergency response drills, her work-life balance and more.
Ragan Insider Ragan Staff
Crisis strategies for cyberattacks and disinformation campaigns
Building your playbook to ask the right questions as you detect, assess and mitigate.
Jess Zafarris
How university communicators can prepare for a heated 2024 election season
Lessons from the University of Illinois Chicago’s Student Affairs department in training, expression and beyond
Allison Carter
3 international challenges communicators should have on their radar
H/Advisers Abernathy CEO Tom Johnson on the biggest international challenges facing business today – and what communicators should know about them.
Mike Prokopeak
Leadership matters when it comes to corporate whistleblowing
Whistleblowing incidents are an opportunity to set up or reinforce safe channels for employees to report misdeeds and prevent internal concerns from blowing up into a public crisis.
Justin Joffe
What communicators can learn from the largest healthcare cyberattack to date
How you can mitigate the impacts of cyberattacks as they become more common.
Sean Devlin
How comms breakdowns in the supply chain contributed to the Boeing crisis
A lesson in why transparent, accurate measurement reporting is so critical.
Ragan Staff
Fact-checking tips from PolitiFact’s Editor-in-Chief
During the Ragan Communication Leadership Council’s winter retreat, PolitiFact Editor-in-Chief Katie Sanders shared tips for fact-checking questionable sources.
Ragan Insider Ragan Staff
How to communicate trust through the chaos of crisis
Tips on when to respond and how to build a crisis plan based on principles.
Jackie Kolek
Political discourse at work: Managing the 2024 election
It’s no longer apt to apply the adage that you should never discuss politics or religion at work.
