Amazon promises a fix for Alexa’s creepy laugh

The company that sells the smart speaker, with an AI voice assistant called Alexa, is working to correct a glitch that is unnerving customers—and creating bad PR for the technology.

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Customers are reporting an unsettling malfunction with their Alexa smart speakers: She’s laughing at them.

Twitter users documented the problem:

So Alexa decided to laugh randomly while I was in the kitchen. Freaked @SnootyJuicer and I out. I thought a kid was laughing behind me. pic.twitter.com/6dblzkiQHp

— CaptHandlebar (@CaptHandlebar) February 23, 2018

The malfunction has sci-fi fans and luddites alike questioning whether having smart speakers in their homes is such a good idea.

The Verge wrote:

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