The art of an effective apology
If you want to move beyond restating your position (even if you’re right) and on to resolving the conflict once and for all, here are the steps you must follow—all of them.
Society has embedded it in our brains: Fight to be right; never be wrong.
Whether it is in an effort to save face or to avoid embarrassment or feeling weak, these negative, dead-end perceptions have got us pointlessly digging our heels into quicksand.
It takes an evolved person to admit when he or she is wrong. However, considering the benefits of gained respect, resolved conflicts, and the promise of growth, this evolution points to a smarter, more controlled human being. Luckily, with a little practice we all can tap into our ability to apologize like a boss, no power suit required.
Regardless of the situation or the truth that you hold in your heart, when an absent apology is holding you back from bigger and better things, it’s no longer worth it. Your first (and most difficult) step is to…
Admit you were wrong.
Now for those of you saying, “Well, what about instances in which I’m the one who’s right?” Don’t worry; there is an answer for you, too. Regardless of facts, proof, or common sense, your goal here is to move on, so find some fault, any fault, that you can own up to.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today
Already a member? Log in here.
Learn more about Ragan Insider.
