7 ways to wrangle an unpredictable leader
Prepare a crisis plan, seize control of media relations, and, if necessary, develop a new public face. Above all, be brave.
A rogue CEO can be a PR pro’s worst nightmare.
You might have an exec who spouts embarrassing public comments or commits unethical actions. Perhaps you’re dealing with someone who’s just plain oblivious to decorum.
Rather than wondering whether their critics might have a point, these sorts of leaders often haughtily discount criticism and spurn advice.
Already one of the most stressful occupations, PR becomes far worse with a rogue CEO regularly committing image-damaging blunders. Unfortunately, the CEO is often the company’s de facto spokesperson and its public symbol. What can communicators do when the CEO is a walking PR disaster? PR experts offer these recommendations:
Become a Ragan Insider member to read this article and all other archived content.
Sign up today
Already a member? Log in here.
Learn more about Ragan Insider.