4 concrete ways to incorporate empathy into internal comms

Empathy is becoming a hot topic in internal comms. We’re constantly being told we need to act with empathy, show empathy, model empathy. That all sounds good, but what does it mean for our day-to-day work?

In “How Empathy and Flexibility Engage Employees,” a Ragan conference session, Joanna Fief, director of internal and CEO Communications for Cambia Health Solutions, and Adrienne Alesandro, senior director of employee engagement & leadership development at Conga, shared real-world examples of how you can make empathy a valued part of your organization.